Our Warranty & Guarantees
We stand behind every job with guarantees that actually mean something. No fine print, no loopholes — just real protection for real customers.
Triple-Layer Protection
Every service is backed by three tiers of warranty coverage so you can book with complete confidence.
30-Day Satisfaction
Not satisfied? Free re-clean
1-Year Workmanship
Full warranty on all work performed
Lifetime Support
Free phone support forever
100% Satisfaction Guarantee
30 days post-serviceIf you're not completely satisfied with our work, we'll re-clean the affected areas at no additional charge within 30 days of service. If you're still not satisfied, we'll provide a full refund. No questions asked.
Workmanship Warranty
12 months from service dateAll work performed by DMV Air Pure is warranted against defects in workmanship for 12 months. If any issue arises from our service — damaged components, improperly reinstalled vents, or incomplete cleaning — we'll fix it immediately at no cost.
Antimicrobial Treatment Guarantee
12 months from treatment dateWhen you add our EPA-registered antimicrobial treatment, we guarantee protection against mold and bacterial regrowth in your ductwork for 12 months. If mold returns in treated areas within the coverage period, we'll retreat at no charge.
Clean Air Health Promise
Measured immediately post-serviceWe guarantee a measurable improvement in your indoor air quality after our service. We test air quality before and after cleaning and provide documented results. If we cannot demonstrate improvement, your service is free.
Documentation Guarantee
Provided at service completionEvery service includes before-and-after camera documentation, a detailed service report, and compliance certificates where applicable. If we fail to provide any documented element, you receive a $100 credit toward future service.
On-Time Guarantee
Every scheduled appointmentWe respect your time. If our technician is more than 15 minutes late to your scheduled appointment window without notification, you receive a $50 credit toward your service. Because punctuality matters.
Insurance & Protection
$2 Million General Liability
Our comprehensive general liability policy protects your property and family throughout the entire service process.
Workers' Compensation
All technicians are covered by workers' compensation insurance. You're never liable for workplace injuries on your property.
Bonded in All 3 Jurisdictions
DMV Air Pure maintains surety bonds in DC, Virginia, and Maryland, providing an additional layer of financial protection.
Equipment Insurance
Our professional equipment is fully insured. If any equipment issue causes property damage during service, you're completely protected.
Protected Service, Guaranteed Results
Book with confidence knowing every job is backed by 6 guarantees, $2M in insurance, and a team that cares about doing it right.